RPA - AI-Tech Park https://ai-techpark.com AI, ML, IoT, Cybersecurity News & Trend Analysis, Interviews Wed, 28 Aug 2024 04:50:05 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.16 https://ai-techpark.com/wp-content/uploads/2017/11/cropped-ai_fav-32x32.png RPA - AI-Tech Park https://ai-techpark.com 32 32 ProcessMaker announced its 2024 Summer Platform release https://ai-techpark.com/processmaker-announced-its-2024-summer-platform-release/ Tue, 27 Aug 2024 14:00:00 +0000 https://ai-techpark.com/?p=177737 Embedded process and task mining, advanced analytics, document processing and RPA now available for companies seeking end-to-end process automation ProcessMaker, a globally recognized leader in business process automation and intelligent document processing, is excited to announce its 2024 Summer Platform release showcasing new innovation, expanded integration, and user-driven enhancements designed...

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Embedded process and task mining, advanced analytics, document processing and RPA now available for companies seeking end-to-end process automation

ProcessMaker, a globally recognized leader in business process automation and intelligent document processing, is excited to announce its 2024 Summer Platform release showcasing new innovation, expanded integration, and user-driven enhancements designed to transform business process automation.

With operational excellence an ongoing business theme for companies in 2024, ProcessMaker continues its fast-paced software releases in response to customer requests and high demand for process intelligence, business process automation (BPA) and business process management (BPM). The ProcessMaker Platform 2024 Summer release comes hot off the heels of the company receiving multiple prestigious awards including winning the SIIA CODiE 2024 Award for Best GenerativeAI Business Solution, and dual Gold and Silver Stevie® 2024 Awards for Technology Excellence.

The ProcessMaker 2024 Summer Release is available to customers immediately. In addition to enhancements and accessibility improvements, the platform release includes the following new capabilities:

  • Process Analytics – Track timeliness, understand bottlenecks, and optimize business processes at scale with a detailed Analytics dashboard powered by Process Intelligence.
  • Robotic Process Automation (RPA) integration – Access UI Path’s industry-leading RPA capabilities, now within ProcessMaker. Build RPA bots with UiPath, and integrate them into workflows in ProcessMaker’s BPA Platform to orchestrate all robotic and human tasks for a process in one place.
  • Instant Process Documentation – Create detailed, accurate, and organized process documentation in a single click, based on your existing process maps. Every task within a larger process is given a clear description with the help of an AI Assistant.
  • Shareable Process Demos – Provide greater clarity to everyone in your organization with interactive, step-by-step process walkthroughs via Slideshow. When combined with process documentation, teams have a very powerful, rich method of sharing who, what, and how complex business functions are operating.
  • Automated Inbox Recommendations – Immediately see which tasks require urgent attention, eliminating tedious time spent searching the inbox to flag priorities. 

In addition to these new capabilities, the release builds on previous features introduced this year, including trainable AI Agents within ProcessMaker FlowGenie‌™, whereby AI Agents assist process designers and builders with executing a wide range of tasks by simply entering a description of what they wish to achieve, or uploading documents and images for scanning, analysis, and data extraction.

“Companies know that the key to business success is operational efficiency, which is directly achieved through streamlined, standardized, and documented processes,” said Alex George, ProcessMaker CEO. “With our Summer 2024 release, we are excited to deliver the most easy-to-use, AI-powered business process automation platform that empowers companies to go from discovery to automation to optimization and even documentation – helping them become their operational best.”

To support the timing of the release, ProcessMaker is hosting a webinar showcasing the latest innovation and enhancements. Participants will have the opportunity to experience a live demo showcasing how to easily implement these features to boost process efficiency. Following the demonstration, a Q&A session with ProcessMaker’s Product Team will allow for deeper exploration of the platform’s capabilities.

Business process and IT professionals can schedule a demo of the ProcessMaker Platform, or register for the “Summer 2024 Release” webinar to take place August 29th, 2024 at 8am ET.

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UiPath Leads in the 2024 Gartner Magic Quadrant for RPA https://ai-techpark.com/uipath-leads-in-the-2024-gartner-magic-quadrant-for-rpa/ Tue, 13 Aug 2024 09:26:01 +0000 https://ai-techpark.com/?p=176167 UiPath Positioned Highest for Ability to Execute and Furthest for Completeness of Vision UiPath (NYSE: PATH), a leading enterprise automation and AI, software company, today announced it has been positioned by Gartner, Inc. as a Leader in the 2024 Gartner® Magic Quadrant™ for Robotic Process Automation1research report. UiPath was named a Leader...

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UiPath Positioned Highest for Ability to Execute and Furthest for Completeness of Vision

UiPath (NYSE: PATH), a leading enterprise automation and AI, software company, today announced it has been positioned by Gartner, Inc. as a Leader in the 2024 Gartner® Magic Quadrant™ for Robotic Process Automation1research report. UiPath was named a Leader for the sixth year in a row, and in this report UiPath was positioned highest for Ability to Execute and furthest for Completeness of Vision.

“We believe this recognition exemplifies our commitment to drive innovation and deliver a best-in-class enterprise automation and AI platform that helps enterprises improve efficiency and makes people’s work more fulfilling and strategic,” said UiPath Chief Product Officer Graham Sheldon. “We are taking full advantage of the massive opportunity that the power of AI combined with automation provides to enable more advanced automations that can tackle the most complex processes. Our continued investment in the UiPath platform highlights our commitment to help our more than 10,000 global customers to increase productivity, drive exceptional outcomes, and enhance customer experiences.”

“The Magic Quadrant evaluated 13 enterprise RPA vendors to help enterprises make the best choice for their organization’s automation needs.” A complimentary copy of the 2024 Gartner®Magic Quadrant for Robotic Process Automation research report is available here.

The report states, “Robotic process automation continues to be a core software market for improving operational efficiency with tactical automation.”

The UiPath Business Automation Platform includes generative AI, NLP, process orchestration, API integration, process and task mining, intelligent document processing, low-code application development, and application testing. It can be deployed on-premises, in the cloud, or in a hybrid environment. Recently, UiPath announced enhancements to the UiPath platform including the general availability of UiPath Autopilot for developers and testers to build automations through GenAI prompts, UiPath Integration Service to enable rapid development and sharing of API integrations and improvements to UiPath Document Understanding to support complex unstructured data processing with native LLMs.

According to Gartner, “Leaders have an insightful understanding of the RPA market, a reliable track record, the power to influence the market’s direction, and an ability to attract and retain customers. In the RPA market, Leaders demonstrate understanding of enterprise customers’ needs and of opportunities to expand functionality and add new products and services to their core RPA offerings. Simply put, a Leader must have a market-leading vision and the ability to deliver on that vision.”

To learn more about the UiPath Business Automation Platform, visit here.

Gartner Disclaimers

Gartner, “Magic Quadrant for Robotic Process Automation,” Saikat Ray, Arthur Villa, 7 August 2024

The report was titled Magic Quadrant for Robotic Process Automation Software in 2019.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

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MedEvolve Experiences Rapid Growth with RCM Services Clients https://ai-techpark.com/medevolve-experiences-rapid-growth-with-rcm-services-clients/ Wed, 31 Jul 2024 14:15:00 +0000 https://ai-techpark.com/?p=174866 Five new RCM companies select MedEvolve’s data-driven workflow automation and intelligent analytics solutions MedEvolve, Inc., a leading provider of workflow automation, intelligent analytics and accountability systems that help healthcare organizations increase capacity for staff, today announced the addition of five new revenue cycle management (RCM) services companies to its growing...

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Five new RCM companies select MedEvolve’s data-driven workflow automation and intelligent analytics solutions

MedEvolve, Inc., a leading provider of workflow automation, intelligent analytics and accountability systems that help healthcare organizations increase capacity for staff, today announced the addition of five new revenue cycle management (RCM) services companies to its growing client base. RCM360, Pettigrew Healthcare Profitability Solutions, Future Care Consultants, Health Care Practice Management (HCPM) and Quantix Corp. have selected MedEvolve’s workflow automation and intelligent analytics, which provide real-time insights into each group’s people and processes—ultimately improving labor capacity and reducing administrative costs associated with the reimbursement of medical claims.

Growing interest from RCM services companies in MedEvolve solutions comes at a time when the ability to scale operations to support their client needs is necessary for future sustainability and positioning. Amid higher costs, declining reimbursements and increased industry consolidation, RCM services companies face significant pressure to speed collections for clients and optimize the effectiveness of staff to remain competitive.

RCM360 entered a partnership with MedEvolve in response to rapid growth and an effort to reduce dependence on offshore resources. The company added on MedEvolve’s Effective Intelligence solutions to gain visibility into day-to-day effectiveness of staff members, identify performance improvement opportunities and improve overall RCM metrics.

“We are looking forward to working with MedEvolve to help our staff prioritize billing functions around the actions that will produce the most ROI, while providing managers with the insights needed to understand where shortfalls are originating,” said Carey Brooks, RCM Manager at RCM360. “We are confident the partnership will prove to be very advantageous, allowing us to streamline processes where people need to get involved, and position for future growth within the framework of our existing staff resources.”

Adds Emily Osetek, president and CEO of Pettigrew, “We partnered with MedEvolve to help us deploy lean workforce principles, automation and advanced technology to create room for staff to work smarter across our 50-plus clients. By gaining insight into every action and unit of work, we will be able to increase the effectiveness of our remote billing team. We are confident MedEvolve’s workforce automation solutions will lay a foundation for growth without the need to increase staffing— which will ultimately reduce collection costs and improve satisfaction of both our clients and employees.”

Future Care Consultants, a leading healthcare management company servicing hundreds of clients nationwide also signed on with MedEvolve. According to Abe Kravitz, Executive Vice President of RCM at FCC, “In today’s challenging billing and staffing climate, technology-backed revenue cycle processes that streamline workflows are critical to growth and sustainability. After years of managing staff worklists in spreadsheets, we are excited to leverage MedEvolve workflow software to automatically prioritize workloads based on the criteria we set. We now have visibility into staff productivity and the results of the work they’re doing every day.” Looking ahead, FCC is already collaborating with MedEvolve to explore generative AI solutions to better inform the workflows and develop RPA solutions to automate repetitive manual tasks.

Delaware-based Health Care Practice Management, Inc, established its partnership with MedEvolve in early 2024 to gain insights that will help leadership better determine the true staffing needs of their growing client base of 50-plus provider organizations. “Without insights into staff work and performance, it has been difficult to pinpoint the ‘real’ number of team members needed to get the job done when resources are used effectively,” said Cindy Groux, CEO of HCPM. “With the addition of MedEvolve, instead of throwing bodies at problems, we will be much more strategic with hiring and be able to identify and incentivize top performers.”

Dr. Bryan Mohr, CEO with Quantix noted that the organization made the choice for MedEvolve solutions to achieve a holistic view of the billing processes across all their client organizations. “The visibility that MedEvolve gives us has been a game changer in terms of understanding our opportunities to reduce manual work effort and improve processes,” Bryan said. “We know how to be more effective now, which naturally puts us in a better position to improve revenue for our clients.”

“The ability to monitor and measure staff effectiveness and every unit of work is a competitive game changer in the current financial climate where reducing cost to collect and having total transparency into every dollar in the revenue cycle are keys to maintaining profitability,” said Matt Seefeld, EVP and CCO of MedEvolve. “With new generative AI and machine learning technology on the horizon for MedEvolve, we will have the ability to empower these groups to increase staff capacity even further in the very near future. We are honored to have gained the trust of each of these innovative organizations and look forward to helping them regain lost margin.”

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Riveron Acquires Yantra to Enhance Technology Support for CFOs https://ai-techpark.com/riveron-acquires-yantra-to-enhance-technology-support-for-cfos/ Tue, 23 Jul 2024 09:00:00 +0000 https://ai-techpark.com/?p=173770 Acquisition makes Riveron one of the largest NetSuite Alliance Partners. Riveron, a business advisory firm backed by Kohlberg & Company, announced today its acquisition of Yantra, a technology and advisory services provider with a broad range of expertise to address the pressing needs of technology-enabled CFOs. The acquisition makes Riveron...

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Acquisition makes Riveron one of the largest NetSuite Alliance Partners.

Riveron, a business advisory firm backed by Kohlberg & Company, announced today its acquisition of Yantra, a technology and advisory services provider with a broad range of expertise to address the pressing needs of technology-enabled CFOs. The acquisition makes Riveron one of the largest NetSuite Alliance Partners globally, offering clients holistic solutions to enhance value. Yantra also brings significant expertise in data science and analytics, Artificial Intelligence (AI), Robotic Process Automation (RPA), and platform integrations.

“Forward-looking organizations need technology solutions that will adapt and scale regardless of the business environment,” said Sam Shaw, CEO of Riveron. “With Yantra, we now have a global team to help Riveron serve the Office of the CFO and Private Equity firms to elevate performance.”

Founded in 2009 by Vikram Bhandari, Yantra has around 300 employees across the United States, Canada, India, and the Philippines. Bhandari will join Riveron as its Chief Technology and Innovation Officer, serving clients in myriad arenas, including bringing a fresh perspective on the practical impact of AI for CFOs. With the acquisition, Riveron significantly expands its team, increasing its global headcount to over 1,000 dedicated professionals. “Over the years, Yantra has helped clients in adopting digital transformation across diverse technology and business landscapes,” said Bhandari. “Now, as part of Riveron, we are excited to play a pivotal role in our shared commitment to growth and delivering next-generation technology to our clients.”

Shaw added, “Yantra’s legacy is deeply rooted in driving innovation. This acquisition will fortify Riveron’s position as technology and transformation leaders, reinforcing the value we provide to our collective clients. Looking ahead, our combined strengths will enable us to deliver a distinct competitive advantage and continued success to our clients globally.”

Terms of the transaction were not disclosed. Canaccord Genuity served as financial advisor to Riveron. Ropes & Gray served as legal advisor to Riveron. Telegraph Hill Advisors served as financial advisor to Yantra, and Sklar Kirsh LLP served as legal advisor to Yantra.

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ElectroNeek Joins the Pax8 Marketplace https://ai-techpark.com/electroneek-joins-the-pax8-marketplace/ Wed, 10 Jul 2024 09:00:00 +0000 https://ai-techpark.com/?p=172237 Pax8, the leading cloud commerce marketplace, today announced that ElectroNeek, a groundbreaking automation technology provider, has joined the Pax8 Marketplace. With ElectroNeek’s innovative platform, Pax8 partners can access powerful automation tools to transform their business processes, driving efficiency for themselves and their customers. “We are excited to partner with ElectroNeek,...

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Pax8, the leading cloud commerce marketplace, today announced that ElectroNeek, a groundbreaking automation technology provider, has joined the Pax8 Marketplace. With ElectroNeek’s innovative platform, Pax8 partners can access powerful automation tools to transform their business processes, driving efficiency for themselves and their customers.

“We are excited to partner with ElectroNeek, a visionary in automation technology,” said Ryan Burton, Vice President of Marketplace Vendor Strategy at Pax8. “This collaboration expands the range of solutions available on our marketplace, empowering partners to automate their own business processes and deliver unparalleled automation capabilities to their clients.”

ElectroNeek’s platform enables managed service providers (MSPs) to streamline internal processes, automate workflows and repetitive tasks, and offer automation services to clients with ease. By integrating ElectroNeek’s user-friendly and cost-effective robotic process automation (RPA) tools with the Pax8 Marketplace, MSPs can deliver enhanced value and drive digital transformation for their clients.

“Our software is designed to automate any process across various systems, from desktop to browser-based applications,” said Dmitry Karpov, Co-Founder and Chief Innovation Officer of ElectroNeek. “We bring expertise in automation technology to enable MSPs to unlock new revenue streams and deliver efficient automation solutions to their clients, enabling them to build a digital workforce in turn.”

The partnership between ElectroNeek and Pax8 presents a comprehensive solution for MSPs seeking to enhance operational efficiency, drive revenue growth, and adapt to the changing digital landscape.

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LokiBots launches Text-to-Actions feature https://ai-techpark.com/lokibots-launches-text-to-actions-feature/ Mon, 01 Jul 2024 15:30:00 +0000 https://ai-techpark.com/?p=171572 LokiBots enables Conversational Automation to enhance customer and employee experiences. The zero-code cloud AI native solutions can be deployed in less than 5 mins. LokiBots team has been working on Conversational Automation solutions for the last three years and recently launched Conversational RPA or Agentic Process Automation (APA). The solution...

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LokiBots enables Conversational Automation to enhance customer and employee experiences. The zero-code cloud AI native solutions can be deployed in less than 5 mins. LokiBots team has been working on Conversational Automation solutions for the last three years and recently launched Conversational RPA or Agentic Process Automation (APA).

The solution enables text-to-actions with zero code. It removes the traditional drag & drop flow based automations. The solution also supports Conversational Doc AI, a non-OCR solution to parse data from unstructured documents like invoices, identity documents, bank mandates, insurance forms and many other documents using plain English!

The solution is easier to build and maintain than the traditional Robotic Process Automation (RPA) solutions which are widely adopted in enterprises across the globe. The valuation of top RPA companies have grown multi-fold and reached billions in recent times. With the introduction of Large Language Models (LLMs), agents are able to automate the repetitive tasks which were the forte of RPA. Hence it was widely predicted that RPA would eventually become obsolete and be replaced by more comprehensive automation solutions like LokiBots which are built on AI native platforms and powered by LLMs. LokiBots is one single solution to replace RPA, Chatbot, Doc AI & Gen AI apps in your IT Landscape.

LokiBots helps to create software bots to automate repetitive computer tasks, conversations & related actions. LokiBots enable customer and employee self-service & support, automate back-office & front-office functions and simplifies workplace automation. LokiBots solution is deployed to 65+ B2B customers which include enterprise customers.

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OECD Deems Germany “Global Leader” in Artificial Intelligence https://ai-techpark.com/oecd-deems-germany-global-leader-in-artificial-intelligence/ Thu, 13 Jun 2024 11:30:00 +0000 https://ai-techpark.com/?p=169254 In a new report, the Organization for Economic Co-operation and Development found that Germany was a world-class environment for AI and pointed out room for further development and growth. The OECD study “Artificial Intelligence Review of Germany” praised Europe’s largest economy for showing “vision” and “leadership” in becoming one of the first countries to adopt...

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In a new report, the Organization for Economic Co-operation and Development found that Germany was a world-class environment for AI and pointed out room for further development and growth.

The OECD study “Artificial Intelligence Review of Germany” praised Europe’s largest economy for showing “vision” and “leadership” in becoming one of the first countries to adopt a national AI strategy back in 2018.

“Initiatives implemented as part of the national AI strategy laid the foundation for Germany to emerge as a global leader in AI research,” the report stated.

The study lauded Germany’s success in attracting skilled AI professionals to the country and in linking AI with climate protection. It highlighted Germany’s unique research landscape.

“Germany is poised to be a global leader in AI and environmental sustainability, given its well-funded initiatives, world-leading researchers and innovative companies,” the report found. “AI can help accelerate decarbonization in energy, transport, industry and agriculture.”

The study also pointed out that German companies’ interest in and usage of AI was on the rise. It also underscored areas where AI could be increasingly deployed, including the public sector and healthcare.

There are more than 40 national and regional state programs to assist AI firms, particularly SMEs, according to the German Foreign Office. The German national government will invest at least €1.6 billion in AI by 2025. The data platform Statista projects annual growth in the sector to average 28,64 percent in the years to come.

“The OECD report confirms that Germany is going to be at the heart of the further global AI development, making the country an attractive business location for companies working in the field,” says Germany Trade & Invest CEO Robert Hermann. “It’s no accident that the AI companies Aleph Alpha, DeepL and Helsing were among the German-based unicorns minted in 2023.”

Hermann adds: “At the same time, the study also makes it clear that there is plenty of room in the sector for international companies to come to Germany and achieve success. And because of Germany’s strict data privacy standards, firms can be confident that solutions developed here will be compatible with standards around the world.”

Germany Trade & Invest is the German government agency for international business promotion and is owned by the Ministry for Economic Affairs and Climate Action. It helps international companies do business in Germany and German companies do business abroad.

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Automation Anywhere Unveils New AI + Automation Enterprise System https://ai-techpark.com/automation-anywhere-unveils-new-ai-automation-enterprise-system/ Thu, 13 Jun 2024 11:15:00 +0000 https://ai-techpark.com/?p=169248 2nd Generation GenAI Process Models and New AI Studio Enable Democratized AI Agent Creation, Rapid Automation Development and 3x Faster Time to Value Automation Anywhere, a leader in AI-powered automation, announced its new AI + Automation Enterprise System that puts AI to work with automation to drive exponential outcomes. Unveiled during Imagine...

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2nd Generation GenAI Process Models and New AI Studio Enable Democratized AI Agent Creation, Rapid Automation Development and 3x Faster Time to Value

Automation Anywhere, a leader in AI-powered automation, announced its new AI + Automation Enterprise System that puts AI to work with automation to drive exponential outcomes. Unveiled during Imagine 2024, the company’s new offering is infused with its second-generation GenAI Process Models to speed up discovery, development and deployment of AI process automations. The company also launched new AI Agents to manage complex cognitive tasks and automate more than ever before possible across every system in an enterprise. These solutions will help organizations achieve dramatic efficiency improvements, driving process tasks that formerly took hours down to minutes, and delivering 3x time to value and up to 10x business impact across business workflows that include customer service operations, finance, IT and HR.

“Every enterprise today is facing the same inescapable growth and productivity mandate to work smarter, not harder — to be more productive, more efficient, and more innovative,” said Mihir Shukla, CEO and Co-Founder, Automation Anywhere. “Automation is the foundation that’s gotten us partway there. But AI Agent-powered automation is the breakthrough that will take us beyond — to automate the seemingly impossible, create a new operating model for business, and drive enterprise transformation with stunning results.”

From Basic Tasks to Rapid Cognitive Workflows with Enterprise AI Agents

A breakthrough new feature is the ability to build custom AI Agents with the new AI Agent Studio. AI Agents take automation to the next level with the ability to learn from enterprise data, make informed decisions, and take action responsibly across any enterprise system, speeding processes by up to 90 percent. AI Agent Studio features low-code tools, making it easy for developers of all skill levels to quickly create specialized AI Agents to help with their specific use cases – no data scientist required. These AI Agents combine AI and action to tackle more complex cognitive work, like identifying and automatically replacing a product in the case of a stock shortage. They are adaptive, capable of learning from complex enterprise data, and able to take swift action for quick resolution and higher ROI.

Enterprise AI Agent Highlights:

  • New AI Agent Studio, generally available, provides developers of all levels with low-code tools to easily build, manage, and govern custom AI Agents. Developers can start with the foundational model of choice, including models from AWS, Google Cloud, and Microsoft Azure OpenAI Service and more.
  • Developers also will be able to augment AI Agents with enterprise knowledge through a native Retrieval-Augmented Generation (RAG) service, and Amazon Bedrock in October. Finally, developers will have built-in prompt testing to ensure outputs are relevant for any use case before putting AI Agents into action.
  • Enhanced Security & Governance equips AI Agents with built-in controls for the protection and monitoring of how AI and company data is being used to ensure security and compliance. New functionality includes monitoring and audit of agent and model performance, guardrails for consistent use, and human-validation and prompt testing to limit hallucinations and maximize quality of outputs. Future Data Masking will automatically redact sensitive data from any input getting processed by a model.

“AI Agent Studio has truly streamlined my workflow, boosted my productivity, and has been a game-changer,” said Khaled Mostafa, Intelligent Automation Services Delivery Manager, Magnoos Information Systems. “The ability to seamlessly switch between foundational models from leading vendors within a single platform has significantly enhanced my prompt engineering process. Governance is critical and the features are incredibly robust, offering detailed insights into all our interactions with these models which makes me much more comfortable including GenAI capabilities in my automations.”

GenAI Process Models 2.0 – Speed the Development Lifecycle with an AI-Powered Flywheel

The underlying engines that power the AI + Automation Enterprise System are Automation Anywhere’s unique GenAI Process Models. The GenAI Process Models 2.0 are exclusively designed to drive faster process discovery, 30 percent faster automation creation, 90 percent accuracy with document processing, and 50 percent more automation resiliency – above and beyond what LLMs alone can deliver. The models are tuned with rich metadata from more than 300 million process automations running on Automation Anywhere’s cloud-native platform.

A new set of developer automation solutions built on the new GenAI Process Models 2.0 include:

  • New Automator AI, generally available, a comprehensive set of generative AI products and capabilities to accelerate the automation lifecycle, making it faster and easier to build, deploy and manage automations. Features include:
    – Generative Recorder, enabling teams to build more resilient UI automations with a generative AI fallback that automatically detects changes in a source application interface and self-heals in real-time to keep work moving, reducing automation downtime by up to 50 percent.
    – Enhanced Autopilot, generally available, enables cross-functional teams to go from discovery to automation in record time by quickly converting process documentation into draft process automation using generative AI. Autopilot now allows for inputs from any mining tool in BPMN format to build automations.

Document Automation, which has seen tremendous customer response and 9x customer growth year on year, leverages generative AI enhancements for real-time processing of any document type, including unstructured documents and achieves more than 90 percent accuracy. Companies now can rapidly capture data in the flow of work from any document type with the new ability to extract data from complex tables, more than 30 supported languages, and expanded model options. Model setup and deployment is faster and easier than ever with a new testing and setup experience and new support for on-prem deployment.

“Automation Anywhere continues to seamlessly integrate AI and automation to help customers get more out of their AI investments. These latest enhancements and platform capabilities, including AI Agents, make AI-powered automation even more accessible, empowering organizations and employees to leverage AI in new ways, helping them work smarter than ever before,” said Maureen Fleming, Program Vice President of Intelligent Process Automation Research, IDC.

Accelerate Business Productivity with AI Solutions for Business

To help customers to achieve value quickly, Automation Anywhere is also delivering a suite of AI-powered solutions to help accelerate business outcomes across all key business functions.

  • Automation Co-Pilot, the embed-anywhere enterprise assistant for organizations is now conversational (in preview status) thanks to a new integration with Amazon Q Service. It’s now faster for business users to get work done across any application with chat capabilities for on-demand assistance to ask questions of knowledgebases, call on AI Agents, or initiate automations. The enterprise-ready Automation Co-Pilot can be embedded in any application a user works in and action across any system in an organization.
  • Service Operations Solution Accelerator, generally available, helps teams get to business impact faster with pre-packaged AI Agents and pre-defined workflows for a variety of service operations use cases. Employees can improve every customer interaction with the ability to not only quickly execute process automations, but now can call on AI Agents to complete cognitive tasks like order management, returns processing, and service Q&A. Over the next few quarters, new Solution Accelerators will be rolled out for finance, IT, HR, and industries including Healthcare, Banking, and Manufacturing.

Explore AITechPark for the latest advancements in AI, IOT, Cybersecurity, AITech News, and insightful updates from industry experts!

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Automation Anywhere Surpasses Q1 Targets with AI Deals https://ai-techpark.com/automation-anywhere-surpasses-q1-targets-with-ai-deals/ Thu, 06 Jun 2024 14:15:00 +0000 https://ai-techpark.com/?p=168624 Greater than 65 percent of new and upsell bookings were driven by AI-powered automation customers Automation Anywhere, a leader in AI-powered automation solutions, announced strong first quarter performance. Generative AI-powered automation deals along with hyperscaler partnerships continue to fuel the company’s momentum. For the third quarter in a row, the...

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Greater than 65 percent of new and upsell bookings were driven by AI-powered automation customers

Automation Anywhere, a leader in AI-powered automation solutions, announced strong first quarter performance. Generative AI-powered automation deals along with hyperscaler partnerships continue to fuel the company’s momentum. For the third quarter in a row, the company continues to demonstrate profitability through double-digit growth and improved margins. Automation Anywhere’s GenAI solution offers a unified platform with unmatched scalability and flexibility, which was validated through multiple competitive displacements in the first quarter of the fiscal year.

“Our strategy to focus on AI and attract large enterprise customers continues to deliver growth and momentum for us,” said Mihir Shukla, founder and CEO, Automation Anywhere. “We continue to expand on large multi-year deals over a million dollars, demonstrating that our AI-powered automation platform is motivating customers to adopt our solution at scale to help transform their business. Our focus remains to continue to accelerate adoption of our AI-powered automation platform, support customers and partners exceptionally well, and accelerate growth through meticulous execution of our strategy.”

Automation Anywhere’s unique GenAI process automation model and AI solutions introduced over the past year are enabling customers to advance workflow transformations and provide quicker tangible results. Previously, an organization would spend months understanding processes to automate, but today it is able to feed significant amounts of unstructured data into Automation Anywhere’s GenAI process automation model, allowing it to learn where to optimize workflows quickly, often within weeks. Automation Anywhere also now provides the ability for companies to develop and deploy their own process AI solutions built from their own data. This not only shrinks the time it takes for customers to see results, but also exponentially increases customer outcomes.

Key Business Highlights

  • Large deals exceeding $200,000 represented growth of more than 100 percent on a year-on-year basis.
  • More than 65 percent of the new and upsell bookings were driven by AI-powered automation customers.
  • Hyperscaler channel partnerships outperformed first quarter booking targets, highlighted by Amazon Web Services, Google Cloud, and Microsoft Azure.
  • The company saw growth across all key regions and nearly all customers are now fully migrated onto its latest AI-powered automation platform, making it possible for them to realize the benefits from GenAI-powered automation offerings.

“Embedding GenAI into automation platforms simplifies development skills needed to take advantage of GenAI, optimizes complex workflows, and significantly enhances productivity by disrupting the flow of work and how it is completed,” commented Maureen Fleming, AI and Automation Program Vice President at IDC. “With a new highly contextual interface to perform work, GenAI coupled with automated actions simplifies task completion – and work will increasingly flow to us instead of us hopping from application to application to do our jobs.”

First Quarter Announcement Highlights

  • Automation Anywhere expanded its partnership with Google Cloud to enable new customizable GenAI-powered solutions that unlock value for enterprises across industries. Leveraging Google Cloud’s Gemini models and Vertex AI platform, Automation Anywhere drives automation at scale, accelerating business transformation, boosting productivity, and freeing up employee time for strategic work. These GenAI solutions are improving operations for over 300 enterprise customers running advanced process automations natively on Google Cloud.
  • Petrobras saved $120 million in just three weeks. With the ability to work with unstructured document data and create automations using natural language, Petrobras leveraged Automation Co-Pilot for Business Users within its tax department to solve for potential inaccuracies in tax filings while adhering to the extensive and complex rules and regulations. By automating its tax filing system and process, this resulted in the ability to file taxes within three days without requiring employees to work weekends during tax season for the first time in 15 years.
  • The company joined forces with Alorica, a global leader of next-generation customer experience solutions, to elevate customer experiences and provide tailored automation solutions.
  • Automation Anywhere recently received several awards recognizing the company’s leadership and excellence. These included a 2024 Great Places to Work Award, Gold Stevie® Awards for Achievement in Customer Service Automation, Customer Service Training Team of the Year, a Silver Stevie® Award in the Customer Service Department of the Year category, a 2024 Excellence in Customer Service award by the Business Intelligence Group, and the 2024 CIO 100 award.

Automation Anywhere’s first quarter ended April 30, 2024. As a private company, Automation Anywhere does not disclose detailed financial information.

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Panaya introduces AI-based codeless test automation for businesses https://ai-techpark.com/panaya-introduces-ai-based-codeless-test-automation-for-businesses/ Thu, 06 Jun 2024 09:15:00 +0000 https://ai-techpark.com/?p=168536 Panaya, the leader in SaaS-based AI-Powered Smart Testing and Change Intelligence for ERP, CRM, and Enterprise Cloud Applications, announces the launch of its latest codeless test automation solution. This new solution solidifies Panaya’s position as the go-to SaaS platform for Cross-Application Testing and Change Intelligence. The solution reinforces Panaya’s position...

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Panaya, the leader in SaaS-based AI-Powered Smart Testing and Change Intelligence for ERP, CRM, and Enterprise Cloud Applications, announces the launch of its latest codeless test automation solution. This new solution solidifies Panaya’s position as the go-to SaaS platform for Cross-Application Testing and Change Intelligence. The solution reinforces Panaya’s position as the industry frontrunner in testing, having maintained its status as a G2 leader for 14 consecutive quarters.

In today’s interconnected digital landscape, organizations rely on multiple applications to streamline operations, ensuring the seamless functioning of critical business processes is paramount. However, testing each application in isolation falls short, as changes in one application can have ripple effects across the entire ecosystem. Panaya’s test automation allows organizations to comprehensively validate end-to-end processes, identifying potential points of failure and inconsistencies. This solution provides a holistic view of the business landscape, enabling proactive risk mitigation, enhancing operational efficiency and reducing downtime and errors.

Panaya’s testing solution is the only fully SaaS solution, covering all aspects of the testing process including codeless test automation, comprehensive test management and change impact analysis. With its intuitive interface and streamlined onboarding process, users can be up and running in less than 60 minutes. The codeless nature of the solution eliminates the need for technical expertise and makes testing accessible to users of all skill levels. Moreover, Panaya enables collaboration between business and technical users, facilitating seamless communication and alignment throughout the testing process.

Panaya leverages Generative AI to enhance its Codeless Test Automation solution by generating random data, validating complex expressions, and offering an AI co-pilot for product queries. Additionally, GenAI automatically creates test scripts, utilizing a comprehensive understanding of the test repository and thorough data analysis. This approach streamlines automation processes, providing smart automation for SAP and Salesforce environments. Panaya’s GenAI ensures increased productivity for testers and ease of use, setting a new standard in efficiency and effectiveness compared to legacy automation tools.

“Our vision is to make it as easy as possible for our clients to grow as fast and as safely as possible,” says David Binny, CEO of Panaya. “With our No-Code & Low-Code Test Automation, testing becomes infinitely more accessible for all team members, reducing bottlenecks and reliance on technical experts.”

Panaya’s Smart Testing Platform is a comprehensive SaaS-native solution that integrates Requirements Management, Test Management, Low-Code & No-Code Test Automation, as well as Change Intelligence. This platform streamlines end-to-end, cross-application testing processes, providing organizations with the necessary tools to ensure seamless transitions during upgrades, updates, or process alterations.

As a recognized leader on G2 with hundreds of positive reviews and a leading 5-star solution in the Salesforce AppExchange, Panaya is celebrated for its excellence, reliability, robust features, and exceptional support. By winning key partnerships and key accounts, Panaya continues to solidify its position as a trusted partner in driving digital transformation and operational excellence.

“Our 15+ years of domain expertise in SAP, Oracle, and Salesforce are amplified by Generative AI and Machine Learning,” adds Binny. “This enables our smart engines to understand the interdependencies between critical business processes across different applications, taking automated testing of business applications to the next level.” We aim to continue driving growth, profitability, and value for our customers through continuous innovation and leadership in test automation and Change Intelligence technology.

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