data lifecycle management - AI-Tech Park https://ai-techpark.com AI, ML, IoT, Cybersecurity News & Trend Analysis, Interviews Thu, 29 Aug 2024 04:55:36 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.16 https://ai-techpark.com/wp-content/uploads/2017/11/cropped-ai_fav-32x32.png data lifecycle management - AI-Tech Park https://ai-techpark.com 32 32 PaceMate® Acquires Medtronic Paceart Optima™ System https://ai-techpark.com/pacemate-acquires-medtronic-paceart-optima-system/ Wed, 28 Aug 2024 14:15:00 +0000 https://ai-techpark.com/?p=177919 PaceMate®, a pioneer in cardiac data management and remote monitoring, announced today the acquisition of the Paceart Optima™ system, an on-premises cardiac workflow solution from Medtronic (NYSE: MDT.) This strategic move significantly expands PaceMate’s reach globally, adding nearly 1,000 clinic locations worldwide. This further enhances PaceMate’s ability to provide the leading and most...

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PaceMate®, a pioneer in cardiac data management and remote monitoring, announced today the acquisition of the Paceart Optima™ system, an on-premises cardiac workflow solution from Medtronic (NYSE: MDT.) This strategic move significantly expands PaceMate’s reach globally, adding nearly 1,000 clinic locations worldwide. This further enhances PaceMate’s ability to provide the leading and most comprehensive cardiac remote monitoring solution, continuing its position as the preferred partner in advanced cardiac data management.

“After a comprehensive evaluation, we are confident PaceMate is the best organization to service Paceart customers and their future cardiac data workflow needs,” said Kweli P. Thompson, M.D., M.P.H., senior vice president and president, Medtronic Cardiac Rhythm Management. “PaceMate offers best-in-class cardiac data management solutions and will provide excellent ongoing support to Paceart customers.”

Medtronic Cardiac Rhythm Management and PaceMate will collaborate closely to ensure a seamless transition and maintain exceptional service for Paceart customers. “Our shared values, dedication to customer experience, and commitment to exceptional patient-centric cardiac solutions make this agreement a perfect fit,” said Tripp Higgins, CEO of PaceMate. “Paceart customers will benefit from the continued support of Paceart employees transitioning to PaceMate, as well as enhanced service delivery and innovation. We are excited to set a new standard in the market by combining the strengths of both technologies for unparalleled support and advancement.”

PaceMate delivers the industry’s leading comprehensive end-to-end platform, supporting the full spectrum of cardiac device types, including implantables, ambulatory monitors, heart failure devices, and remote patient monitors. This is paired with a complete suite of flexible solutions, including software, patient communications, and clinical service support.

PaceMate’s flagship product, PaceMateLIVE™, is recognized as the best-in-class remote cardiac monitoring software, leveraging powerful EHR integrations for seamless implementation, intuitive use, and intelligent patient prioritization. With the leading robust, research-grade data set, healthcare organizations have access to the most advanced tools for optimizing clinic operations and leveraging patient-centric data to conduct ground-breaking research. This acquisition complements PaceMate and brings it to the forefront of global cardiac care, enabling better patient outcomes and global innovation.

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Cribl Closes $319 Million Series E at $3.5 Billion Valuation https://ai-techpark.com/cribl-closes-319-million-series-e-at-3-5-billion-valuation/ Wed, 28 Aug 2024 08:29:00 +0000 https://ai-techpark.com/?p=177864 Rapid customer adoption of vendor-agnostic data management drives oversubscribed Series E round led by GV (Google Ventures), including General Partner and former GitLab CRO Michael McBride who joins Cribl’s Board of Directors Cribl, the Data Engine for IT and Security, today announced it has closed a $319 million oversubscribed Series...

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Rapid customer adoption of vendor-agnostic data management drives oversubscribed Series E round led by GV (Google Ventures), including General Partner and former GitLab CRO Michael McBride who joins Cribl’s Board of Directors

Cribl, the Data Engine for IT and Security, today announced it has closed a $319 million oversubscribed Series E round, comprised of a combined primary and secondary transaction, bringing the company’s total capital secured to over $600 million and increasing its valuation to $3.5 billion, up 40% since the company’s Series D round in 2022.

The round was led by new investor GV (Google Ventures), marking one of the firm’s largest-ever investments. The investment was led by GV General Partner and former GitLab CRO Michael McBride, who joined Cribl’s Board of Directors. GIC, CapitalG, IVP, and CRV also participated in the round. This funding comes on the heels of Cribl surpassing $100 million in annual recurring revenue (ARR) in less than four years, becoming the fourth-fastest infrastructure company to reach centaur status in October 2023.

As enterprise data grows at a 28% CAGR, far outpacing IT budget growth, legacy vendors and point solutions make it challenging for customers to keep up with the volume, variety, and value of data. Cribl’s vendor-agnostic solutions empower customers to analyze, collect, process, and route all IT and security data to unlock its value. Since its inception in 2018, Cribl has seen unparalleled growth as enterprises around the world rapidly adopt the Data Engine for IT and Security to transform their data strategies. Cribl’s telemetry data management solutions drive significant value for enterprises, evidenced by:

  • ARR Growth: The company’s ARR has grown at a 163% CAGR for the last four years;
  • Customer Growth: The customer base has grown by triple digits YoY for five straight years, including a quarter of the Fortune 500 companies that are now Cribl customers;
  • NDR: Customers continue to grow and expand with Cribl as the company boasts a net dollar retention (NDR) of over 130% over the past 12 months;
  • Multi-product Adoption: Customers purchasing multiple products across the portfolio increased by over 300% over the past 12 months.

“As practitioners who worked in this space for years, my co-founders and I know firsthand the challenges facing IT and Security as data grows exponentially. What worked over the last ten years simply cannot keep up with the needs of businesses today, let alone over the next ten years,” said Clint Sharp, co-founder and CEO of Cribl. “We started Cribl to solve these real problems for real users. Today’s funding proves the value in that approach. It’s an incredible milestone, but only a step in our journey to create a generational company that will continue to evolve to meet our customers’ needs.”

“At Sophos, we’ve found Cribl to be invaluable when it comes to addressing some of our most complex data processing challenges. Cribl not only understands the unique needs of cybersecurity professionals but also empowers them with great flexibility and control over their data. Cribl also enables us to tailor data formats for different destinations, giving us much greater control over storage options and retention periods,” said Stephen O’Leary, Principal Information Security Engineer at Sophos. “This flexibility complements our own products and other tooling, allowing us to efficiently manage an ever-increasing volume of data from disparate sources. More than just a vendor, Cribl has become a key collaborator in our mission to protect Sophos.”

GV’s support of Cribl is significant, marking one of the largest investments in the firm’s 15-year history. The funding will facilitate Cribl’s continued growth by accelerating product development, extending global presence, and strengthening infrastructure to support its rapid expansion.

“Every company must modernize its data stack as legacy systems already can’t handle today’s rapid data growth, and the arrival of AI further accelerates the need for a modern data platform,” said GV General Partner Michael McBride. “Cribl’s rapid growth has come from the consistent and powerful results experienced by its customers. It’s an honor to partner with Cribl’s deeply technical and seasoned team as they define the data platform category, similar to the way Salesforce did for sales and marketing and GitLab did for DevSecOps.”

With more than 700 employees worldwide, Cribl is actively broadening its business footprint, with a presence in the US, Europe, and Australia. The company’s market impact has been recognized by several prestigious industry accolades, including the Forbes Cloud 100 for two consecutive years, the Redpoint InfraRed 100Notable Capital’s Rising in Cyber, and the Wing Enterprise Tech 30.

Read more about the news on Cribl co-founder and Clint Sharp’s blog.

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Ataccama Named Strong Contender in Forrester’s 2024 Data Catalog Wave https://ai-techpark.com/ataccama-named-strong-contender-in-forresters-2024-data-catalog-wave/ Tue, 27 Aug 2024 08:25:26 +0000 https://ai-techpark.com/?p=177662 Forrester highlights Ataccama’s unparalleled data quality and observability and vision to deliver trust in data to accelerate enterprise business initiatives. Ataccama, an AI-powered data management company, has been named a Strong Contender by independent analyst house, Forrester, in its first edition of the Forrester Data Catalog Wave Report which evaluates enterprise data catalog providers....

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Forrester highlights Ataccama’s unparalleled data quality and observability and vision to deliver trust in data to accelerate enterprise business initiatives.

Ataccama, an AI-powered data management company, has been named a Strong Contender by independent analyst house, Forrester, in its first edition of the Forrester Data Catalog Wave Report which evaluates enterprise data catalog providers. Forrester has recognized Ataccama as having commendable proficiency in ensuring data quality and observability, and highlighted the advanced genAI capabilities that distinguish Ataccama’s offerings by enabling self-service for all business users.

“We are excited to be named a Strong Contender in the report and recognized for our continued focus and expertise in the data management market,” said Jessie Smith, VP of Data Quality, Ataccama. “The reality is that to stay competitive, enterprises today must become data-driven businesses. Quality data provides valuable insights to leaders and transforms the potential of AI projects to fuel business growth, expand customer footprint, streamline operations, reduce costs, and ensure compliance. However, such initiatives will fail if business users cannot trust their data. Data quality and cataloging is critical to ensuring that all data is fit for purpose and that data consumers are empowered to leverage quality data to drive better business outcomes.”

Quality data is imperative to solving business challenges
In its analysis, Forrester emphasizes the importance of comprehensive data and AI cataloging to AI readiness and Ataccama’s data catalog is the first critical step in delivering data quality and enabling sophisticated enterprise-grade data governance. The unified Ataccama ONE data management platform not only provides a robust data catalog but also delivers data quality and master data management solutions to help organizations establish a single source of truth by documenting all data assets from all sources and environments, and ensures this is always up to date with automated data discovery and data observability.

Leading global mobile and 5G carrier, T-Mobile, uses Ataccama’s solution to connect all of its data sources and ensure enterprise-grade data governance through continuous automated data scanning, classification and protection of sensitive assets. This enables T-Mobile to secure its data and protect itself against third-party attacks, comply with industry and regulatory requirements, and achieve competitive advantage by predicting behavior and intent to better serve its customers.

Daniel West, Data Management Lead at T-Mobile, said, “Ataccama has been pivotal in helping T-Mobile secure our vision of understanding our customers so well, we know when they have problems almost before they do.”

Automation, AI and data democratization are transforming enterprises today
Ataccama’s commitment to innovation in data quality, MDM, generative AI and personalized customer service were identified by Forrester for delivering unparalleled data quality and observability to customers. An additional strength highlighted in the report is how Ataccama’s data catalog capabilities ensure data consumers can find and understand the right data assets they need, as technical metadata has little value without business metadata.

Ataccama’s AI-enabled platform empowers data consumers to be self-sufficient by using AI automation to easily fix data issues without needing support from technical people. This maintains data quality and allows them to collaborate with others and independently extract value from quality data for their business use cases, nurturing a data-driven culture throughout the entire organization.

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Siepe Raises $30 Million in Series B Funding https://ai-techpark.com/siepe-raises-30-million-in-series-b-funding/ Fri, 23 Aug 2024 14:00:00 +0000 https://ai-techpark.com/?p=177508 WestCap leads Series B round to support rapid product expansion amidst private credit boom Mark Schultis appointed President of Siepe, bringing two decades of experience in the credit and CLO ecosystem Siepe LLC, a trusted provider of software and technology-enabled services for private credit and CLO managers, has raised $30 million in a...

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  • WestCap leads Series B round to support rapid product expansion amidst private credit boom
  • Mark Schultis appointed President of Siepe, bringing two decades of experience in the credit and CLO ecosystem
  • Siepe LLC, a trusted provider of software and technology-enabled services for private credit and CLO managers, has raised $30 million in a Series B funding round led by WestCap, a strategic operating and investing firm with $6 billion in assets under management (AUM). The investment will drive a multi-product roadmap, including the expansion of its AI and Machine Learning capabilities, and strengthen strategic partnerships. These initiatives will help support the accelerated capital flows, and eliminate inconsistent data and processes seen across the Collateralized Loan Obligation (CLO) and private credit ecosystem.

    Since its founding in 2012, Siepe has designed solutions and services that enable strategic business and investment decisions for the front, middle and back office teams of private credit asset managers and CLOs. Their solution suite brings entire investment lifecycles into perspective, providing customers with a single source of truth and full transparency into real-time, accurate data to increase oversight and streamline workflows. By leveraging AI technology, Siepe solutions also eliminate manual processes that can be used to drive bottom-line growth for its clients’ customers and optimize investments.

    As private credit continues to be one of the fastest growing asset classes within the alternatives market, the firm is committed to enhancing the efficiency, data integrity, compliance support and scalability of CLO and private credit managers. As a result, Siepe has seen significant growth across technology and service business lines in H1 2024 with private credit managers. This includes adding nineteen CLO and private credit deals with eight top-tier US CLO managers, which accounts for over $7.7BN in new assets under administration (AUA). The Company also onboarded two new front-office software clients, one with $80BN AUM in private credit assets and the other with $6BN in total AUM and launched a new private credit fund.

    “The new capital will help us continue our momentum in deploying integrated solutions and best-in-class service for fund managers in the private credit and broadly syndicated bank debt sector,” said Michael Pusateri, CEO and Founder of Siepe. “Our mission is to help credit managers better leverage their data to reduce operational risk and increase alpha.”

    The Siepe team will leverage WestCap’s experience – as founders, operators and managers – in the private markets ecosystem, specifically around financial technology and data management workflows. The firm is also an early and material investor in private market-leading innovators iCapital and AddeparWestCap’s support of Siepe will be led by:

    • The firm’s founder, Laurence A. Tosi, former CFO of both Airbnb and Blackstone, and COO of Merill Lynch Investment Banking and Trading. As a founder and investor, he created several industry-changing platforms to solve some of the most pressing challenges in private markets, including Ipreo, TMC Bonds and iLevel.
    • WestCap Partner, Co-COO and Head of Strategic Operators, Kevin Marcus, who will join the Siepe board and bring his experience as the Co-Founder and former President of iPreo (acquired by IHS Markit), a provider of market intelligence, data, and workflow solutions for global capital markets.
    • Ryan Benevides, Principal at WestCap, who will also join the Siepe board, and previously held roles within Blackstone Credit.

    “The growth of private credit markets has outpaced investment in technology and innovation, causing inefficiency, lack of insight and control over private assets,” said Laurence A. Tosi, Managing Partner and Founder of WestCap. “These are the challenges that Siepe is addressing with a trusted solution that brings the entire investment lifecycle into perspective.”

    In conjunction with the new funding, Siepe has appointed Mark Schultis as President. Schultis joined Siepe as an Advisor in October 2023, bringing nearly two decades worth of experience focused directly in the credit and CLO world. Previously, he was CEO at SE2 LLC, and a Partner and Senior Vice President at IHS Markit running the Wall Street Office (WSO) business.

    “I’m thrilled to join Siepe at this pivotal moment in their journey. Michael and team have always taken a technology first approach to building products and services for their customers, which is a key differentiator in the market today,” said Mark Schultis. “This new funding will accelerate our ability to scale our business, better support our customers and drive innovation in the industry, particularly around connectivity, quality and data transparency.”

    The new executive and board membership line-up complements Siepe’s deep bench of senior leadership and extensive industry experience. Prior to founding Siepe, Michael Pusateri served as Chief Technology Officer at Carlson Capital and Highland Capital Management. The Company’s board members also include Robert Tomicic, a former Founder of Virtus Partners, and Ann Kono, former Chief Information and Risk Officer for Ares Management Corporation.

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    SUBARU Chooses Informatica’s AI-Powered IDMC to Drive a Data-Driven CX https://ai-techpark.com/subaru-chooses-informaticas-ai-powered-idmc-to-drive-a-data-driven-cx/ Thu, 22 Aug 2024 15:00:00 +0000 https://ai-techpark.com/?p=177382 Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, today announced that SUBARU Corporation (SUBARU) has chosen to implement Informatica’s AI-powered Intelligent Data Management Cloud™ (IDMC), to enable the automaker to drive a global-scale data integration project. SUBARU was faced with siloed data and utilization issues in 2019 with each...

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    Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, today announced that SUBARU Corporation (SUBARU) has chosen to implement Informatica’s AI-powered Intelligent Data Management Cloud™ (IDMC), to enable the automaker to drive a global-scale data integration project.

    SUBARU was faced with siloed data and utilization issues in 2019 with each department and operation handling data in isolated systems which resulted in disparate data. In 2020, SUBARU launched their global PLM (Product Lifecycle Management) project with an aim to consolidate data from business-critical processes, from vehicle development to production and after-sales maintenance, and develop a company-wide data integration platform to connect, track and share trusted data across their departments. The data integration platform supporting the global PLM project was completed in 2022 and went “live” in production that year, enabling lifetime data such as vehicle development to manufacturing, sales and maintenance, to customer IDs and other information to be seamlessly linked.

    “With the help of Informatica, we are able to connect, integrate and strengthen our data linkage as early as technical development and design stages, and thus improve the quality of our car manufacturing,” said Kentaro Ichikawa, Chief of the Data Management and Utilization Promotion Department at SUBARU Corporation. “As our AI-powered data management partner, Informatica plays an integral part in our data integration project. The transformation brought SUBARU closer to realizing our two missions as it not only benefited our employees’ productivity level but also enhanced the customer experience.”

    Informatica’s AI-powered IDMC platform and its cloud data integration and catalog capabilities enable SUBARU to curate data from its development, procurement, manufacturing, sales and maintenance services on a global scale to drive business insights from reliable and trustworthy data. The low-code/no-code environment within IDMC also enables SUBARU to scale its data integration through automation and eliminate data silos to allow users to drive greater data visibility across business functions from their business intelligence (BI) tool.

    As of now, approximately 400 data assets have been cataloged and SUBARU plans to expand the range of users who utilize the data integration platform in their daily work through BI tool in the future.

    “SUBARU’s decision to move to a single, AI-powered cloud data management platform with a consumption-based pricing model allowed them to advance at their own pace and remain flexible and adaptive to their business environment and needs,” said Taito Kozawa, Country Manager and President of Informatica Japan. “Informatica is proud to be the partner of choice for enterprise cloud data management to help SUBARU solve their upstream and downstream data challenges, empowering users across their organization to drive trusted business insights through transformative power of data on our AI-powered IDMC platform.”

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    Napatech and SigmaX.AI Rescue Networks Drowning in AI Data Overload https://ai-techpark.com/napatech-and-sigmax-ai-rescue-networks-drowning-in-ai-data-overload/ Thu, 22 Aug 2024 13:45:00 +0000 https://ai-techpark.com/?p=177363 Altera-based Infrastructure Processing Units Enable Disaggregation of Big Data Napatech™ (OSLO: NAPA.OL), a leading provider of Altera-based programmable Smart Network Interface Cards (SmartNICs) and Infrastructure Processing Units (IPUs), used in cloud, enterprise, government and telecom datacenter networks, today announced a strategic partnership with SigmaX.AI, an innovative provider of high-performance and cost-effective...

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    Altera-based Infrastructure Processing Units Enable Disaggregation of Big Data

    Napatech™ (OSLO: NAPA.OL), a leading provider of Altera-based programmable Smart Network Interface Cards (SmartNICs) and Infrastructure Processing Units (IPUs), used in cloud, enterprise, government and telecom datacenter networks, today announced a strategic partnership with SigmaX.AI, an innovative provider of high-performance and cost-effective data management solutions for an exploding list of datacenter and edge computing AI/ML and Big Data Analytics workloads.

    Datacenter operators are racing to deploy an array of applications for artificial intelligence. The use cases generate massive amounts of data, significantly driving up costs for computation, storage, and networking. Additionally, cloud-based data analytics services that are used to store, process, and secure data can drown businesses in operational and capital costs overshadowing the benefits that AI applications promise to deliver.

    SigmaX.AI rescues datacenters sinking in the size, cost and complexity of their AI/ML data with an innovative software solution that transforms IPUs from Napatech into powerful data management tools. SigmaX.AI’s Chronicle (Loghub) software intelligently ingests, transforms, and standardizes log data from various sources into an AI/ML-ready format at the network’s edge, minimizing data redundancy and ensuring real-time availability. The IPU is deployed in select servers throughout the datacenter, and runs SigmaX.AI’s edge data stream engine. The powerful combination of software and hardware solves the AI data problem in multiple dimensions by intelligently pre-processing data at the source. It reduces time, complexity and cost in:

    • Data Creation: By removing up to 90% of duplicate data, server CPU processing, log data generation, and 3rd party cloud SaaS license fees are all reduced.
    • Data Transmission: Deduplication, compression, and encryption reduce network utilization and improve security across the enterprise and to the cloud while reducing latency by 90X.
    • Data Storage: Intelligent analytics removes unnecessary data, reducing local and cloud storage costs by more than 60% while also improving search results.
    • Data Processing: Accurate and refined data reduces third-party analytics and search service costs and improves response times, improving application performance by 57X.

    Napatech’s IPUs are packed with the latest technology from Intel and Altera, including the powerful Intel® Xeon® D processors and Agilex™ 7 FPGAs. The products also feature an innovative, disaggregated design that unlocks new network architectures, applications, and services like SigmaX.AI. It offers flexible combinations of FPGA and processor resources that deliver the optimal mix of functionality, performance, size, cost, and power while supported in standard, high-volume servers.

    “SigmaX.AI’s scalable solution delivers benefits to hundreds, even thousands, of servers in typical deployments across Global-5000 enterprise, cloud, and government networks,” said Rob Morrow, Chief Executive Officer, at SigmaX.AI. “Our partnerships with leading technology providers like Intel, Altera and Napatech give our customers confidence knowing that they have a solution that marries the best technology from the industry’s leading providers.”

    “This is another example of our successful partnership with Intel and Altera, bringing Napatech together with high-growth companies like SigmaX.AI, who are solving the most challenging problems in large scale AI deployment,” said Lars Boilesen, Chief Executive Officer at Napatech. “Their solution takes advantage of the IPU to minimize the actual data that travels across the network by orders of magnitude, reducing application latency, and enabling more insights than traditional data analytics infrastructure. The solution provides immediate benefits to network operators by radically reducing log volumes and reducing cloud analytics costs.”

    “SigmaX.AI provides an ideal solution for intelligently pre-processing data and conditioning it for AI/ML or data analytics applications,” said Jeni Barovian, Head of Market Development at Altera, an Intel company. “Their approach gives control back to enterprises who are struggling with the not-so-hidden costs of big data applications. We are excited to see the ecosystem for Altera-based IPUs continuing to expand in valuable and creative ways.”

    The solution will be on display at the Intelligence & National Security Summit, August 27-28, 2024, at the Bethesda North Marriot Hotel and Convention Center and at the Altera Innovators Day, September 23, 2024 in San Jose, California. Book your appointment at either event with experts from SigmaX.AI, Altera and Napatech at https://www.napatech.com/contact-napatech/

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    Simplify Healthcare announced the launch of Provider1™.Credentialing https://ai-techpark.com/simplify-healthcare-announced-the-launch-of-provider1-credentialing/ Thu, 22 Aug 2024 07:30:00 +0000 https://ai-techpark.com/?p=177290 Simplify Healthcare, a leading provider of enterprise SaaS solutions to Payers (health insurance companies), today announced the launch of their innovative provider credentialing solution — Provider1™.Credentialing — a configuration of their next generation provider data management platform, Provider1™. Provider1™.Credentialing will revolutionize the credentialing process with automated primary source verification, AI-driven accuracy, and...

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    Simplify Healthcare, a leading provider of enterprise SaaS solutions to Payers (health insurance companies), today announced the launch of their innovative provider credentialing solution — Provider1™.Credentialing — a configuration of their next generation provider data management platform, Provider1™. Provider1™.Credentialing will revolutionize the credentialing process with automated primary source verification, AI-driven accuracy, and seamless compliance.

    Provider1™.Credentialing will:

    • Enable Fast, Validated Applications: Accept applications through various channels with upfront validation for accuracy, integrate credentialing into existing portals, and empower providers to submit, upload, and track applications effortlessly.
    • Automate AI Verification: Eliminate manual tasks with AI-powered primary source verification, connect instantly with sources like CAQH and NPDB, and easily update and audit PSV sources.
    • Ensure Compliant Workflows: Configurable workflows ensure compliance and consistency, expedite approvals with routine and electronic committee capabilities, and automatically generate and store approval letters and correspondence.
    • Maintain Continuous Compliance: Continuous monitoring and auto-updates for regulatory compliance, automated notifications for expiring credentials and sanctions, and critical insights with provider analytics via PowerBI.
    • Seamless Integration: Provider1™.Credentialing effortlessly integrates with the Provider1™ platform, utilizing shared data structures and a common architecture.

    Reflecting on the occasion, Harry Jordan, EVP and GM, Provider1™, Simplify Healthcare, said, “Our customers asked for it, and we have delivered it. Provider1™.Credentialing is a game-changer for Payers, integrating seamlessly with our next-generation provider data management platform, Provider1™ and extending its vast array of capabilities. This new solution will offer a streamlined, efficient, and compliant credentialing process, addressing the growing need for faster, more accurate credentialing in the healthcare industry. It will empower Payers to stay ahead in a competitive market by enhancing operational efficiency and ensuring compliance.”

    “Provider credentialing is a critical component of healthcare administration, and our new solution simplifies and automates this complex process,” stated Shane Whitehead, Director, Product Delivery, Provider1™, Simplify Healthcare. He added, “Provider1™.Credentialing will empower Payers to manage their credentialing workflows more efficiently, reducing administrative burden and ensuring compliance with regulatory standards.”

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    Informatica Earns “Outstanding CX” for the Fourth Consecutive Year https://ai-techpark.com/informatica-earns-outstanding-cx-for-the-fourth-consecutive-year/ Mon, 19 Aug 2024 08:45:00 +0000 https://ai-techpark.com/?p=176782 Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, today announced it has been certified by J.D. Power for providing an “Outstanding Customer Service Experience.” This is the fourth consecutive year the company has received this distinction in the prestigious Certified Assisted Technical Support Program℠. This program evaluates...

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    Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, today announced it has been certified by J.D. Power for providing an “Outstanding Customer Service Experience.” This is the fourth consecutive year the company has received this distinction in the prestigious Certified Assisted Technical Support Program℠. This program evaluates overall customer satisfaction and operational competence and recognizes companies’ effectiveness and success in customer service.

    J.D. Power conducts annual audits and surveys with global organizations on various parameters. Our Global Customer Support (GCS) and cross-functional teams underwent a rigorous evaluation process against 95 best practices at our domestic and international locations. The research was conducted against a global benchmark of top-performing software support experiences.

    “Receiving the J.D. Power recognition for the fourth consecutive year is a testament to the dedication of our team and our products driven by invaluable insights from our customers,” said Ansa Sekharan, Executive Vice President and Chief Customer Officer at Informatica. “This recognition comes as we integrate GenAI into every aspect of our product strategy. While our strategy continues to evolve, our goal remains unwavering: deliver best-in-class customer experiences and remain a leading force in the space with our AI-powered data management platform.”

    Key Tenets

    • Leveraged GenAI to enhance customer experience, integrating advanced capabilities like diagnostics, summarizations and knowledge creation into its business processes and products. This GenAI-powered integration has helped customer support engineers identify and isolate issues faster and improve productivity by over 40% in these categories.
    • Introduced an in-product notification feature personalized for each customer, which expedites customer onboarding, delivers critical product updates and provides tailored customer updates.
    • Launched Success Accelerators, a platform that offers self-service and high-touch engagements depending on customer preference. The success accelerator has helped customers access critical information faster and in their preferred format.
    • In collaboration with customers and partners, Informatica reviews IDMC architecture and design artifacts, ensuring a consistent path to success for customers. The process helps eliminate unplanned delays and unpredictability. Informatica also offers a flexible service unit attachment model for broader customer engagement.

    “The certification is designed to be very challenging, so when J.D. Power says that a brand delivers outstanding service, the world can have confidence that the organization was tested against rigorous operational standards, and has delivered outstanding service according to the customer,” said Mark Miller, Practice Leader for Customer Service Advisory at J.D. Power. “Informatica continues to perform above our benchmarks for customer experience in Enterprise Software. Earning this distinction for four consecutive years speaks volumes to its commitment to service excellence. We are proud to recognize this outstanding organization for taking great care of their customers.”

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    Lori Schafer Honored in 2024 Women of Excellence Awards https://ai-techpark.com/lori-schafer-honored-in-2024-women-of-excellence-awards/ Wed, 14 Aug 2024 15:43:09 +0000 https://ai-techpark.com/?p=176459 Lori Schafer, CEO of Digital Wave Technology, has been named a winner in the 2024 Women of Excellence Awards, presented by the Path to Purchase Institute. Schafer is recognized alongside an impressive roster of female leaders from companies including Mattel, Lowe’s, Unilever, 84.51, BJ’s Wholesale Club, and more. The Women of Excellence Awards...

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    Lori Schafer, CEO of Digital Wave Technology, has been named a winner in the 2024 Women of Excellence Awards, presented by the Path to Purchase Institute. Schafer is recognized alongside an impressive roster of female leaders from companies including Mattel, Lowe’s, Unilever, 84.51, BJ’s Wholesale Club, and more.

    The Women of Excellence Awards celebrate female brand marketers, retailers, agency executives, and solution providers who have made significant contributions to the commerce marketing industry. Schafer’s inclusion in the Technology segment highlights her leadership and the innovative strides Digital Wave Technology is making under her guidance.

    Schafer expressed her gratitude for the honor, saying, “Being included in this year’s Women of Excellence Awards is incredibly energizing. Each woman on this list is doing remarkable work to push the industry forward, and I am honored to stand among them.”

    Schafer’s participation in this list comes as no surprise to those familiar with her leadership at Digital Wave Technology. Under her direction, the company has developed its AI-native ONE™ Platform, a game-changer for omnichannel organizations looking to drive revenue and profitability.

    The ONE Platform unifies data management and enhances AI capabilities, offering businesses a streamlined, future-ready tool for growth. Built on a robust Master Data Management (MDM) foundation, the platform ensures efficient, high-speed data handling, transparent AI for enhanced product attribution and discovery, and quick-to-launch solutions for product content (PIM), marketing, merchandising, planning, and pricing. It also provides innovative freedom through a low-code approach and pre-built components, giving businesses the flexibility they need to stay ahead.

    “The ONE Platform meets the complex needs of today, tomorrow, and beyond,” Schafer said. “It’s all about enabling organizations to manage their data more effectively, leverage AI for smarter decision-making, and ultimately, accelerate growth.”

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    Stibo Systems and Solita partner on data management consulting https://ai-techpark.com/stibo-systems-and-solita-partner-on-data-management-consulting/ Wed, 14 Aug 2024 15:27:52 +0000 https://ai-techpark.com/?p=176439 Solita is partnering with global master management (MDM) solution provider Stibo Systems to help companies implement agile and business-oriented data management principles. Solita’s deep expertise in business-adapted data management combined with Stibo Systems’ cloud-native solutions will help customers solve data problems and rise to the challenges of AI. Meeting the challenges of...

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    Solita is partnering with global master management (MDM) solution provider Stibo Systems to help companies implement agile and business-oriented data management principles. Solita’s deep expertise in business-adapted data management combined with Stibo Systems’ cloud-native solutions will help customers solve data problems and rise to the challenges of AI.

    Meeting the challenges of AI and data quality

    Stibo Systems delivers software solutions which help many of the world’s largest companies to convert high data quality (MDM) into business benefits. MDM plays a crucial role when companies become more data-driven, ensuring data quality is controlled and data is reliable for business usage.

    In an era where AI and GenAI are transforming industries, the quality of data has never been more crucial. Solita and Stibo Systems’ partnership ensures that data is fit for such uses, empowering businesses to leverage accurate and reliable data not only for strategic decision-making but also for making operational processes more efficient.

    “As AI and Gen AI continue to take leaps in providing companies with new opportunities, the quality of data and data management will rise in importance. As partners, we are a perfect fit with Stibo Systems with our human-centric company cultures, growth mindset and state-of-the art data management and cloud capabilities. We look forward to solving our customer’s tricky data problems together,” said Mikael Ojala, Senior Vice President of Connected Data at Solita.

    “Embarking on this new partnership in the Nordics with Solita marks a significant milestone for us,” said Gauri Chawla, SVP Global Alliances at Stibo Systems. “Together, we are poised to leverage our combined strengths, fostering innovation and delivering unparalleled value to our clients. By joining forces, we aim to accelerate our foothold in the European market, leveraging Solita’s expertise and presence. Together, we will enhance master data management solutions and deliver exceptional value to our customers.”

    Collaborative success and market expansion

    The partnership is already generating results, including market mapping and joint customer engagements. In particular, the alliance focuses on product information management, where Stibo Systems excels. Additionally, Solita’s extensive experience within industrial and retail domains offers significant advantages for customers.

    Additionally, both companies’ strong collaboration with Microsoft Azure ensures seamless cloud adoption, making the integration of advanced MDM solutions effortless.

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