Chatbots - AI-Tech Park https://ai-techpark.com AI, ML, IoT, Cybersecurity News & Trend Analysis, Interviews Wed, 14 Aug 2024 04:40:03 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.16 https://ai-techpark.com/wp-content/uploads/2017/11/cropped-ai_fav-32x32.png Chatbots - AI-Tech Park https://ai-techpark.com 32 32 Consilio Unveils Lio, an Internal Chatbot to Enhance Productivity https://ai-techpark.com/consilio-unveils-lio-an-internal-chatbot-to-enhance-productivity/ Mon, 12 Aug 2024 15:45:00 +0000 https://ai-techpark.com/?p=176202 New tool empowers Consilio professionals to efficiently manage and analyze large amounts of documentation. Consilio, the global leader in legal technology solutions and enterprise legal services, today announced the launch of Lio, a specialized internal chatbot powered by Consilio’s expert-centered AI approach. Lio is designed to provide intelligent responses and...

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New tool empowers Consilio professionals to efficiently manage and analyze large amounts of documentation.

Consilio, the global leader in legal technology solutions and enterprise legal services, today announced the launch of Lio, a specialized internal chatbot powered by Consilio’s expert-centered AI approach. Lio is designed to provide intelligent responses and valuable insights to support Consilio’s professionals in their daily tasks, leading to an unparalleled support system Consilio can leverage as it delivers for its clients.

More broadly, Consilio is integrating expert-centered AI applications and capabilities across its organization to help its professionals become more efficient and productive. This application and productivity tool is tailored to Consilio’s best practices and is implemented leveraging Consilio’s “AI with Integrity” risk management framework.

As part of this ongoing commitment, Consilio is rolling out Lio to strengthen it’s information security operations by reducing the time for their professionals to safely access data repositories. The chatbot also references predefined incident response playbooks for common security events (i.e. social engineering, phishing, and ransomware attacks), assists in triage and escalation, and helps communicate with internal users on policy enforcement and compliance.

“With Lio, Consilio continues to blend cutting-edge AI technology and commitment to robust enterprise security with unmatched human expertise,” said Raj Chandrasekar, Chief Technology and Innovation Officer, Consilio. “As we continue to refine our internal AI solutions, clients can expect those learnings to translate into world class innovations to drive a superior customer experience.”

Lio Chatbot Built on Curated Model Training and Prompts

One of the key priorities throughout the development process of this internal chatbot was ensuring the quality of model training and prompts. Consilio has implemented robust implementation plans, leveraging assigned knowledge managers to review and curate the right training information. Lio operates within a dedicated, secure, self-contained environment, which provides robust feedback for Consilio employees during the prompt / response process to increase the assistive quality of the chatbot.

In addition to internal uses of AI, Consilio is actively developing and piloting LLM-powered chatbot applications to aid in legal investigations, development of summaries, and conducting legal research and document reviews, among other critical legal functions.

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aelf & ChainGPT to Propel Decentralised Blockchain AI Solutions https://ai-techpark.com/aelf-chaingpt-to-propel-decentralised-blockchain-ai-solutions/ Thu, 08 Aug 2024 07:45:00 +0000 https://ai-techpark.com/?p=175782 Strategic Alliance Set to Transform AI Interactions and Enhance Blockchain Functionality for Developers and Users aelf, a leading blockchain network committed to state-of-the-art AI integration, has announced a groundbreaking partnership with ChainGPT, a top provider of AI-powered infrastructure for the blockchain industry. This strategic collaboration aims to accelerate aelf’s transformation into...

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Strategic Alliance Set to Transform AI Interactions and Enhance Blockchain Functionality for Developers and Users

aelf, a leading blockchain network committed to state-of-the-art AI integration, has announced a groundbreaking partnership with ChainGPT, a top provider of AI-powered infrastructure for the blockchain industry. This strategic collaboration aims to accelerate aelf’s transformation into an AI-enhanced blockchain and support ChainGPT’s vision of a decentralised Web3 powered by advanced AI technologies.

“The integration of ChainGPT’s decentralised AI technology aligns with our mission to drive real-world applications of blockchain technology,” said Brian Liang, COO of aelf. “This partnership will empower incumbent and new developers with advanced tools to create more dynamic and responsive applications and provide our communities with smarter, more intuitive interaction capabilities.”

“This integration is a great match for our AI-powered tools and aelf’s cutting-edge Layer 1 AI-enhanced blockchain network. Together, we’re empowering developers with advanced, scalable solutions and driving innovation in the Web3 space. It’s always exciting to work with companies that share our vision for the future of AI and blockchain,” shared Ilan Rakhmanov, Founder & CEO of ChainGPT.

The immediate focus of the partnership will be to integrate ChainGPT’s sophisticated AI chatbots across aelf’s website, Telegram, and Discord platforms. Trained on aelf’s extensive developer documentation and strategic initiatives, these chatbots are designed to serve both technical and retail users. They will manage a wide range of interactions, from simple user inquiries to complex development questions, thereby enhancing the user experience within the aelf ecosystem.

In the next phase, aelf will enhance its blockchain infrastructure by incorporating ChainGPT’s decentralised AI solutions. This integration will leverage ChainGPT’s suite of AI tools, including NFT and smart-contract generators, AI trading assistants, and its AI-focused launchpad, all aimed at enhancing the experience for developers and users throughout aelf’s ecosystem.

Additionally, developers building decentralised applications (dApps) on aelf are encouraged to integrate these AI tools into their platforms to enhance user engagement and streamline services. aelf, in collaboration with ChainGPT, will provide comprehensive support for this integration, ensuring developers can fully leverage the potential of AI to improve their dApps.

Looking ahead, these collaborative efforts are expected to extend ChainGPT’s reach into new markets and solidify aelf’s position as an innovator in blockchain solutions. This partnership marks a significant milestone in the adoption of AI technologies in the blockchain space, setting a new standard for how AI can enhance the scalability and functionality of blockchain networks.

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DataBee™ Introduces a Gen AI Powered Chatbot https://ai-techpark.com/databee-introduces-a-gen-ai-powered-chatbot/ Tue, 30 Jul 2024 15:35:00 +0000 https://ai-techpark.com/?p=174674 BeeKeeper AI™ helps eliminate IT operations, security and compliance gaps while freeing up valuable staff time DataBee™, fromComcast Technology Solutions (CTS), today announced a new generative AI-based chatbot called BeeKeeper AI™, which automatically finds and validates asset owners, closing security and compliance gaps caused by unknown or orphaned assets. Powered by...

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BeeKeeper AI™ helps eliminate IT operations, security and compliance gaps while freeing up valuable staff time

DataBee™, fromComcast Technology Solutions (CTS), today announced a new generative AI-based chatbot called BeeKeeper AI™, which automatically finds and validates asset owners, closing security and compliance gaps caused by unknown or orphaned assets. Powered by Comcast’s patent-pending entity resolution technology, BeeKeeper AI is now part of DataBee for Security Hygiene, which works on top of the DataBee Hive™ security, risk and compliance data fabric platform to improve security hygiene through automated asset and owner discovery.

BeeKeeper AI uses gen AI to validate asset ownership via automated chat. DataBee for Security Hygiene makes predictions about asset ownership by analyzing who might own the asset and how the asset is engaged. Then BeeKeeper AI automatically reaches out to predicted users to verify asset information and ownership using the organization’s chat client. Unknown or orphaned assets or devices can have significant security vulnerabilities and compliance gaps, so matching up users with devices is critical to closing those gaps and to an organization’s overall security and asset hygiene.

“BeeKeeper AI is an excellent example of the responsible use of generative AI for cybersecurity,” said Scott Miserendino, Vice President of Advanced Cybersecurity Solutions, DataBee. “Because it’s working from a dataset that’s been cleaned and optimized by DataBee within a contained environment, BeeKeeper AI is powered by high quality, complete data and there are proper guardrails around its use and output. We’re looking forward to extending this gen AI chatbot capability to other security challenges over time.”

BeeKeeper AI uses a large language model (LLM) to support chat conversations with potential asset owners, engaging them via Microsoft Teams to ask the question, ‘are you the owner of this device?’. Depending on the answer, BeeKeeper AI can continue its quest—even handling odd-ball responses—until it finds and validates the asset owner. No manual effort is involved in any of this process.

“BeeKeeper AI gives valuable time back to IT, operations, security and compliance teams — time that would otherwise be spent trying to locate and validate owners of unclaimed devices,” added Nicole Bucala, Vice President and General Manager of DataBee. “Our customers can keep these valuable people resources focused on what matters most and let BeeKeeper AI do the laborious work required to connect the dots between unclaimed assets and their proper owners.”

BeeKeeper AI is available for Private Preview with Microsoft Teams starting the first week of August 2024 and is estimated to be generally available as part of the DataBee Hive suite of offerings in September.

You can learn more about DataBee and all of its products and solutions at the Black Hat USA 2024 conference on August 7 and 8 in booth #4540, or request a meeting with one of our experts during the show.

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Armanino Integrates Generative AI Updates to Audit Ally https://ai-techpark.com/armanino-integrates-generative-ai-updates-to-audit-ally/ Mon, 29 Jul 2024 14:25:33 +0000 https://ai-techpark.com/?p=174501 Secure, AI-enabled audit notes translate ‘audit speak’ to simplified actionable next steps, offer chatbot features for clients to save time throughout the SOC 2 assessment process Armanino LLP (Armanino), a top 20 accounting and consulting firm, continues to revolutionize the SOC 2 assessment process with the integration of bespoke, generative AI...

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Secure, AI-enabled audit notes translate ‘audit speak’ to simplified actionable next steps, offer chatbot features for clients to save time throughout the SOC 2 assessment process

Armanino LLP (Armanino), a top 20 accounting and consulting firm, continues to revolutionize the SOC 2 assessment process with the integration of bespoke, generative AI updates to Audit Ally™, the firm’s custom-built data compliance assessment tool. Already, Audit Ally’s AI enhancements have reduced evidence submission and approval processes by approximately 50%, saving clients and Armanino professionals significant time. These enhancements reinforce Armanino’s position as a premier provider for SOC 2 assessments.

“At Armanino, we are leading the charge in unlocking the transformative power of AI in the accounting and consulting space,” said Matt Armanino, CEO of Armanino. “Audit Ally is just one example of our team’s commitment to deploying AI in smart ways to truly improve how we service our clients while maintaining the highest standards of quality and security. This is just the beginning of how we are reshaping the future of our industry to drive better outcomes for our clients.”

Audit Ally, powered by AWS Bedrock and Anthropic Claude 3, now boasts native generative AI capabilities to summarize highly-technical audit notes and translate them into actionable insights for clients, all while keeping the auditor fully in control of the communications. This new feature saves auditors valuable time while effortlessly informing auditees in plain English about the progression of their assessment, missing information or improper documentation, creating a self-contained paper trail within the dashboard. Audit Ally puts client privacy and data security at the forefront as well, ensuring compliance with data privacy regulations. To learn more about Armanino’s AI-powered accounting tools with Claude, click here.

Audit Ally also integrated Intercom’s Fin AI Agent, providing clients with instant responses to questions around their SOC 2 assessment from a trained chatbot. This chatbot can help immediately answer questions around progress, missing items, or alert and connect the client with an Armanino team member for a quick resolution.

“Any auditor can tell you how challenging it is to use compliance-friendly language that clients understand and how much they agonize over time lost trying to translate audit-speak into action items, so that clients and auditors are on the same page,” said AJ Yawn, Partner, Product & Innovation for Armanino. “With generative AI in Audit Ally, translating audit-speak into clear guidance speeds up the process significantly, improving clarity.”

Audit Ally’s updates build on the momentum of overwhelming, positive feedback from its early users. The tool’s enhanced security features, seamless user experience, and centralized data management have already translated to higher efficiency and ease-of-use. To learn more about Audit Ally click here.

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Avallano Releases ProtocolCopilot™ https://ai-techpark.com/avallano-releases-protocolcopilot/ Tue, 16 Jul 2024 13:50:43 +0000 https://ai-techpark.com/?p=173036 Avallano is launching ProtocolCopilot™, an innovative AI-driven clinical research protocol assistant designed to transform the way biopharmaceutical companies and clinical research sites manage and interact with complex clinical trial protocols. ProtocolCopilot leverages advanced artificial intelligence to streamline the process of understanding and adhering to clinical research protocols. By providing a chatbot interface,...

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Avallano is launching ProtocolCopilot™, an innovative AI-driven clinical research protocol assistant designed to transform the way biopharmaceutical companies and clinical research sites manage and interact with complex clinical trial protocols.

ProtocolCopilot leverages advanced artificial intelligence to streamline the process of understanding and adhering to clinical research protocols. By providing a chatbot interface, it ensures that users can effortlessly access crucial protocol information without the need to navigate through cumbersome documents. Key features of ProtocolCopilot™ include:

  • AI-powered Information Retrieval: Utilizes sophisticated AI to ingest, process, and respond to specific questions about a protocol, eliminating the need for manual searches and hyperlink navigation.
  • Enhanced Usability: Delivers answers directly to users’ questions, enabling them to bypass the time-consuming process of scanning lengthy documents.
  • Memory Refresher: Facilitates quick reference checks, aiding users in recalling specific protocol procedures effortlessly.
  • User-friendly Learning: Provides an engaging and intuitive platform for users to familiarize themselves with protocol details, enhancing overall user experience.
  • Compliance Support: Promotes adherence to proper procedures, inclusions/exclusions, and drug-related queries, particularly under tight schedules and heavy workloads.
  • Mobile Accessibility: Offers a convenient, on-the-go reference solution for busy site staff juggling multiple studies.
  • Customizable Outputs: Can be tailored to provide answers in various languages and at suitable reading levels, accommodating diverse user needs.
  • “Correct AI” Assurance: Implements a rigorous process to ensure that responses are factual, protocol-based, and accurate.

With ProtocolCopilot, clinical research professionals can focus more on critical tasks rather than getting bogged down by extensive protocol documents. This tool is especially beneficial for site staff who are often overwhelmed by the cognitive demands of managing numerous studies simultaneously.

“We are excited to bring ProtocolCopilot™ to the market, offering a cutting-edge solution that not only enhances efficiency but also supports compliance and accuracy in clinical research,” said Paul Della Maggiora, CEO of Avallano. “By leveraging the power of AI, we are addressing a significant pain point in the industry and empowering research professionals with a tool that understands their needs.”

Avallano is seeking early partners for the testing and deployment of ProtocolCopilot™. To learn more or request a demonstration, please contact Jillian Stamatis.

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Veryon launches AI-powered chat assistant https://ai-techpark.com/veryon-launches-ai-powered-chat-assistant/ Tue, 09 Jul 2024 12:45:00 +0000 https://ai-techpark.com/?p=172155 Revolutionizing aircraft maintenance with instant AI-driven troubleshooting and insights Veryon, a leading provider of information services and software solutions for the aviation industry, proudly announces the availability of Veryon AI Assist, a generative artificial intelligence (AI) chatbot within Veryon Publications, enabling guided and rapid troubleshooting for aircraft maintenance professionals. Navigating...

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Revolutionizing aircraft maintenance with instant AI-driven troubleshooting and insights

Veryon, a leading provider of information services and software solutions for the aviation industry, proudly announces the availability of Veryon AI Assist, a generative artificial intelligence (AI) chatbot within Veryon Publications, enabling guided and rapid troubleshooting for aircraft maintenance professionals.

Navigating through complex technical publications to maintain and troubleshoot aircraft in a safe, compliant and efficient manner remains a time-consuming task requiring expertise and precision. Given the industry shortage of qualified technicians, aviation professionals are looking for more precise methods to quickly identify the information needed to troubleshoot aircraft effectively.

Designed by and for aircraft maintenance professionals, Veryon AI Assist uses advanced AI models with natural language processing and real-time information retrieval, offering instant insights from a comprehensive OEM knowledge base. Whether clarifying procedures or troubleshooting, Veryon’s AI-powered chat is designed to help operators quickly return aircraft to service, enhance operational efficiency and scale, and make critical information easily accessible.

“Introducing Veryon AI Assist into Veryon Publications marks a pivotal moment in our commitment to driving innovation within the aviation industry,” said Kris Volrath, senior vice president of product at Veryon. “By safely harnessing the power of generative AI, Veryon is empowering aviation maintenance professionals with intuitive tools that enhance productivity, improve decision-making and elevate the customer experience to new heights.”

To discover how Veryon’s solutions can optimize maintenance operations, visit Veryon.com.

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Voiceitt Launches Chrome Extension https://ai-techpark.com/voiceitt-launches-chrome-extension/ Fri, 21 Jun 2024 12:15:00 +0000 https://ai-techpark.com/?p=170474 Inclusive voice tech enables content creation and communication across a wide range of websites, expanding digital inclusion Voiceitt, the Israel-based pioneer in speech recognition technology for non-standard speech, today announced the launch of Voiceitt for Chrome, a groundbreaking browser extension that empowers individuals with speech disabilities, accented English or aging voices to...

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Inclusive voice tech enables content creation and communication across a wide range of websites, expanding digital inclusion

Voiceitt, the Israel-based pioneer in speech recognition technology for non-standard speech, today announced the launch of Voiceitt for Chrome, a groundbreaking browser extension that empowers individuals with speech disabilities, accented English or aging voices to dictate directly into websites. This transformative tool seamlessly integrates with products such as professional workspaces, email platforms, collaboration tools, and social media pages, enabling voice-to-text content creation and helping people with disabilities create content and engage on the internet independently, often for the first time.

Voiceitt for Chrome expands the company’s voice AI offerings built upon its speech recognition technology for non-standard speech. The signature Voiceitt product, a web-based application, recognizes the speech patterns of individuals with non-standard speech resulting from various conditions affecting voice, speech or fluency, accented speech or age-related changes.  Voiceitt for Chrome, unlocks dictation for everyone. Customers who have been unable to access dictation or voice typing tools built only for standard speech can now dictate their ideas.

The launch of Voiceitt for Chrome follows closely on landmark legislation and policy decisions mandating wider accessibility of AI-driven technologies, including web content. The U.S. Department of Justice (DOJ) recently ruled that Title II of the Americans with Disabilities Act (ADA) ensures the accessibility of web content and mobile apps for people with disabilities. Furthermore, in May, the U.S. Department of Health and Human Services released a significant update to ADA regulations, addressing critical areas such as the accessibility of medical equipment, websites, apps, and kiosks. Voiceitt uniquely addresses these new policy requirements, ensuring access for people with speech disabilities in situations where speech is needed or required to navigate digital environments. Voiceitt also integrates into any website or product, and may help its partners comply with the updated accessibility standards.

Key Features and Benefits:

  • Increased workplace productivity: Employees can dictate meeting notes, documents, and spreadsheets through integrations with common professional platforms like Google Workspace and Slack.
  • Expanded economic opportunities: People can now gain employment where minimum typing speed was previously a barrier – whether writing a work document or their memoir, a blog, or even becoming an online influencer.
  • Empowered students: Learners with a variety of accessibility needs can dictate in browser-based platforms, including Google Classroom, to collaborate with their peers and show their true capabilities.
  • Enhanced patient agency: Dictation into medical portals, customer service chatbots (etc.) empowers self-advocacy and privacy during life’s decisions. Patients can take a more active role in healthcare by dictating their needs and communicating privately with their providers on compatible, browser-based portals.
  • Increased social engagement: Voiceitt enables text-to-speech directly into social media, messaging platforms like Slack and Discord, and emails for sustained community connections and self-expression.

“Voiceitt for Chrome takes our current offering to the next level and represents a new milestone in our mission to make the digital world truly accessible by voice,” said Katie Seaver, a speech-language pathologist who serves as Voiceitt’s Head of Community Engagement and Impact. “By enabling dictation and content creation by voice, our first browser extension opens up the internet to our customers in unprecedented ways. From a quantum physicist in the UK to an elementary student in New York, the unique voices of our community can fully live, learn, work, and play through the capabilities of Voiceitt’s Chrome Extension. This launch embodies our team’s vision to expand the possibilities of cutting-edge Voice AI and demonstrates that when technologies are accessible, anything is possible.”

Voiceitt for Chrome is now available for individuals, speech pathologists, educators, and existing customers. It offers an inclusive and effective speech-to-text experience. Voiceitt is committed to expanding educators’ use of technology in the classroom, facilitating learning opportunities for all students, including those with disabilities.

Nicole Curd, an artist based in Iowa, uses Voiceitt after brain surgery left her with limited speech and mobility. “I use [Voiceitt’s] speech-to-text for everything that would require either typing or speaking,” she said. “As I age, the nerves in the only hand I can use are becoming broken down. I can’t express in words how bad this was since I had to use text to communicate with the entire world. Just using [the Voiceitt app] has vastly improved my quality of life. I am eagerly awaiting the Chrome plug-in for use with any social media, something I haven’t been able to use for some time.”

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Aurora Mobile’s AI Bots Platform, GPTBots, Continues to Expand Globally https://ai-techpark.com/aurora-mobiles-ai-bots-platform-gptbots-continues-to-expand-globally/ Fri, 14 Jun 2024 12:45:00 +0000 https://ai-techpark.com/?p=169422 Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today provides business update on its AI Bots platform, GPTBots. Further to the Q4 2023 updates provided in February 2024, there have been great progress made in the...

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Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today provides business update on its AI Bots platform, GPTBots.

Further to the Q4 2023 updates provided in February 2024, there have been great progress made in the first quarter of 2024 by the GPTBots. On the heels of the great Q4 2023 momentum, the GPTBots registered users (both corporates and developers) number has exceeded 19,000 as of March 31, 2024 , representing a 90% growth quarter-over-quarter, with more than 85% originated internationally. However, as this business is at an early stage, the revenue contribution to the Company for the quarter ended March 31, 2024 is very insignificant.

Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “We are pleasantly surprised with the 90% quarter-over-quarter growth in registered user number. These 19,000++ registered users originated from more than 160 countries throughout the world and from varied industry verticals. With the ease of use and yet powerful features, our GPTBots is helping global businesses to have their very own AI bots to improve productivity.”

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Aurora Mobile’s GPTBots AI Platform Expands Globally https://ai-techpark.com/aurora-mobiles-gptbots-ai-platform-expands-globally/ Thu, 13 Jun 2024 16:45:00 +0000 https://ai-techpark.com/?p=169293 Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today provides business update on its AI Bots platform, GPTBots. Further to the Q4 2023 updates provided in February 2024, there have been great progress made in the...

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Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today provides business update on its AI Bots platform, GPTBots.

Further to the Q4 2023 updates provided in February 2024, there have been great progress made in the first quarter of 2024 by the GPTBots. On the heels of the great Q4 2023 momentum, the GPTBots registered users (both corporates and developers) number has exceeded 19,000 as of March 31, 2024 , representing a 90% growth quarter-over-quarter, with more than 85% originated internationally. However, as this business is at an early stage, the revenue contribution to the Company for the quarter ended March 31, 2024 is very insignificant.

Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “We are pleasantly surprised with the 90% quarter-over-quarter growth in registered user number. These 19,000++ registered users originated from more than 160 countries throughout the world and from varied industry verticals. With the ease of use and yet powerful features, our GPTBots is helping global businesses to have their very own AI bots to improve productivity.”

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S2W Provides Generative AI Platform ‘SAIP’ to Hyundai Steel https://ai-techpark.com/s2w-provides-generative-ai-platform-saip-to-hyundai-steel/ Tue, 21 May 2024 08:00:00 +0000 https://ai-techpark.com/?p=166955 Data intelligence company S2W (CEO: Sangduk Suh) announced the provision of its generative AI platform, ‘SAIP (S2W AI Platform),’ to Hyundai Steel. Hyundai Steel will utilize SAIP in its internal knowledge information platform, ‘HIP (Hyundai-steel Intelligence Platform).’ HIP aims to: Provide a knowledge information system to its employees. Improve efficiency in...

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Data intelligence company S2W (CEO: Sangduk Suh) announced the provision of its generative AI platform, ‘SAIP (S2W AI Platform),’ to Hyundai Steel. Hyundai Steel will utilize SAIP in its internal knowledge information platform, ‘HIP (Hyundai-steel Intelligence Platform).’

HIP aims to:

  • Provide a knowledge information system to its employees.
  • Improve efficiency in internal document searches.
  • Support employee tasks and enhance efficiency through a management support chatbot.

S2W has built a big data system tailored for the steel industry and applied an ontology-based SAIP to provide accurate responses. SAIP combines a secure structure with RAG (Retrieval-Augmented Generation), defending against data breaches and internal threats, ensuring both accuracy and safety.

HIP is the first instance of utilizing an AI platform in the steelmaking and refining sector with LLM (Large Language Models). S2W anticipates the future application of SAIP across various industries, including finance, steel/chemical, and ICT.

Dong-Yun Han, the project manager for HIP at Hyundai Steel, stated, “Employees have expressed high satisfaction with response speed and accuracy. We expect to see increased work efficiency through the effective use of accumulated knowledge information.”

Keun-Tae Park, CTO of S2W, commented, “We are delighted to have successfully launched HIP, which understands the language of the steelmaking sector, through our expertise in processing complex unstructured data.”

S2W, a data intelligence company specializing in AI, big data, and security technologies, has been recognized for its technological prowess. It developed the AI language model for the dark web, ‘DarkBERT,’ and annually publishes papers on AI language models in prestigious conferences such as NAACL and ACL.

Ontology
The concept of ‘ontology’ was defined in 1992 by Professor Gruber of Stanford University as “a specification of a conceptualization.” Today, in the field of AI, it is discussed as a methodology for building AI that processes, shares, and reuses knowledge and relationships between various concepts, particularly in areas like natural language processing and the Semantic Web.

RAG (Retrieval-Augmented Generation)
RAG is a technology that optimizes the outputs of LLMs by utilizing reliable external data sources, thereby reducing hallucinations in generated responses.

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